Security Statement

FlakeMails Security

In the realm of business pursuits and daily life, the importance of information cannot be overstated. At FlakeMails, we hold the privacy of our esteemed customers in the highest regard, recognizing the profound trust you place in us.

Our commitment to safeguarding your company's sensitive data mirrors the diligence applied to our own information security. The dedicated team at FlakeMails consistently enhances protective measures to shield your data from potential online threats, providing you with assurance regarding the security of your personal information.

1. Key Security Practices

1.1. Cutting-edge Account Protection Mechanisms

1.1.1. Two-Factor Authentication: Acknowledging the criticality of securing personal information, we have implemented two-step user verification. In addition to your username and password, accessing your account requires a unique one-time code delivered via email. This serves as an early warning system against intrusion attempts, alerting you through email notifications.

1.2. IP Address Access Restrictions

1.2.1. This feature adds an extra layer of protection, particularly if you predominantly access your account from work or home computers with static IP addresses. Following each authorization, you will receive an email detailing the login time and corresponding IP address. This serves as a robust deterrent against unauthorized access attempts by third parties without access to your local network.

1.3. SMTP Email Sending Limits

1.3.1. To prevent unauthorized email transmission in case of SMTP password compromise or theft, we've implemented restrictions based on the sender's IP address. SMTP servers facilitate the sending, receiving, and relay of emails, ensuring secure dispatch of automated and transactional emails.

1.4. reCAPTCHA Mechanisms

1.4.1. Our implementation of reCAPTCHA functions as a crucial defense against automated website access and bot-driven attacks. Suspicious user actions trigger image recognition tests or requests for alphanumeric input, which only humans can provide.

1.5. Suspicious Login Alerts

1.5.1. Our automatic monitoring system significantly enhances account security by blocking suspicious login attempts and promptly notifying you, particularly if originating from unverified devices or browsers.

1.6. Vulnerability Management

1.6.1. Demonstrating our commitment to maximum security and privacy, we employ a proactive system to identify and rectify potential platform vulnerabilities. The Open Bug Bounty program further strengthens this initiative, offering financial rewards to users discovering security vulnerabilities in our services.

1.7. Payment Data Protection

1.7.1. Collaborating exclusively with certified payment systems, FlakeMails ensures the non-retention of customer credit card details. All data is securely transmitted directly to the designated payment system, adhering to stringent security protocols and SSL data encryption.

1.8. Service Availability

1.8.1. Our database servers operate with daily redundancy across all resources, playing a crucial role in averting data loss and ensuring swift system information recovery.

We deeply appreciate the trust you have placed in FlakeMails and remain steadfast in our commitment to fortify the safety and efficiency of your business operations.

Thank you for entrusting us with your confidence.